KeyedIn - Change Password

Your System Administrator may create your login with or without an associated password. If there is no password, create one immediately since this increases your security. You should also change your password periodically, and especially if you believe it has become known by others.

You may be forced to change your password if it has expired or your System Administrator requires this.

NOTE:
Do not choose a password that is obvious, such as your name, position, or telephone number. Additionally, do not write it down so that it can be found.

First, enter your existing password, which must be valid. Then enter your new password and repeat it as confirmation. The minimum number of characters is specified through Log On settings and the password must contain at least two upper case, two lower case and two numeric characters. Additionally, it cannot contain the same words as in your user identifier or user name.

If you press Change Password and the details are accepted, you must specify the new password when you next log in to the system.

NOTE:
If you forget your password, you will be unable to log in. Contact the System Administrator, who will either clear the password or provide you with a temporary one. You will then be able to log in but should enter a new password or change the temporary one as soon as possible.

If you have any queries, please report these to your KeyedIn administrator in order to raise a ticket in the Zendesk Customer Portal.