All the client’s contacts are listed, indicating which ones are active (these are shown first). For each contact, you can click the email address to send a message, to amend the data or check the box against one or more contacts and then click
to remove these contact records after confirmation. You can also select
to create a further contact for the client.
Refer to Adding and Maintaining Contacts for a description of the data you can enter for a contact.
Select entries at the drop-down lists to identify Primary, Secondary and Account contacts for the client. These are all definable screen labels (set through Screen Labels within Configuration) and so can represent anything you choose.
Account contact identifies the person who is the invoice contact for the client. This person’s name and telephone number will be printed on invoices.